Position

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Brand Strategist

Location: Santa Monica CA

Date Posted: 2018-03-26

We’re looking for a driven and properly trained strategist with proven experience delivering big brand ideas to come in and contribute across a multitude of our accounts. What might that look like at the moment? Well, we’re currently helping eharmony relaunch themselves to a new generation of customers, Sambazon own world biodiversity day, QDOBA Mexican Eats unite the world over flavor, Spindrift sparkling waters as they launch their first ATL campaign, and Walmart get cool on social.

You are data-oriented, have a playbook or two on how to tackle strategic problems, know how to craft a narrative and, ultimately, can stand before a group of people and convince them only you have the power to make their dreams come true.  You must be able to collaborate with others, find the great opportunity in any assignment tossed your way and, if mistakenly thrown to the wolves, be the type of person with the quick smarts and quiver of experience to come out victorious.

Responsibilities

  • Get deep on businesses and audiences to create breakthrough brand positioning strategies and creative propositions
  • Collaborate with creative teams in the development and sharpening of creative
  • Lead the research. From establishing the methodologies to conducting the appropriate research to garner transformative insights
  • Help develop persuasive recommendations and rationale so clients understand and fully embrace strategic recommendations
  • Create and edit compelling, succinct and high-quality written content including core messages, value propositions, positioning statements, mission/vision/values and corporate narratives
  • Lead brand workshops with internal teams and clients
  • Work closely with senior leaders to play an integral role in business development and marketing efforts by proactively recommending prospective clients to pursue and ways to grow client relationships
  • Help invent, test and evaluate new branding tools and techniques on agency and client initiatives
  • Work with project managers to forecast, plan and manage workflow and team financials

Qualifications

  • A minimum of 5 + years of branding/strategy experience within a creative/advertising agency
  • Proven ability to synthesize and simplify complex information to spot patterns and opportunities others overlook
  • Superior writing skills, with a talent for crafting stories and telling them simply and persuasively
  • Energetic creative spirit with a self-starter attitude
  • Strong presentation and interpersonal skills with a knack for guiding teams to decisions
  • A talent for forming strong point of views and motivating others to adopt them
  • Ability to work collaboratively and effectively across all teams: creative, design, brand
  • A natural curiosity about innovation, organizational psychology and human behavior
  • Must love dogs
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Group Director of Media Services

Location: Santa Monica CA

Date Posted: 2018-07-09

At Mistress, we have a rebundled vision for the future. One where strategy, creative, media, production, and social/digital expertise not only sit under one roof, but work iteratively together – in a way that the old agency model simply doesn’t allow.

At Mistress, the Group Director of Media Services will build and manage the rapidly growing Mistress media business and team. We’re looking for an engine of growth for not just the media department but for the agency.  Our ambitious growth plans for our team and capabilities make a talent network vitally important. This means having go-to people as well as participation and connections more broadly that can help reliably build the team.

The ideal candidate has had deep exposure and experience functionally with all types of media, but is also a proven leader, manager, and team builder. We are seeking that rare and special person who can inspire clients with innovative, thoughtful strategies and plans, but also rigorously run a team to successfully deliver the execution of cross-channel, integrated marketing programs across a wide range of businesses.  

Responsibilities

  • Exceptional media skills overall — strategic thinking, innovative ideas / techniques, stellar negotiating skills, insightful analysis
  • Design and champion innovative, sophisticated media strategies and campaigns that deliver against the client’s goals and drive unique value for our clients
  • Consult with individual client media teams as needed to ensure best practices are being used and to brainstorm new approaches to achieving client goals
  • Develop and maintain agency media and measurement frameworks which steer and monitor progress and work quality across clients
  • Create an inspiring culture within the media team which promotes career growth and job satisfaction
  • Develop strong relationships with senior clients
  • Act as an agency resource on the latest news and technologies that affect our industry and clients
  • Develop and articulate the agency’s media proposition for new clients
  • Take leading role in new business activity as required, crafting storylines that help us maintain our stellar win ratio
  • Develops and maintains strong vendor relationships (esp. digital) across US marketplaces to cultivate integrated marketing platforms and find solutions to client challenges
  • Effectively manage cross-functional initiatives and relationships in close partnership with other department leads and champion cross-team sharing.
  • Responsible for recruiting and retaining top talent, growing the team to deliver on client and agency goals
  • Lead department functions such as investigating and recommending new media technology and tools,  proposing ways to streamline processes and produces, and designing staff structure
  • Provide strategic thought leadership to drive client goals and promote Mistress’s voice in the industry – Publish at least 2x Articles to the Mistress Blog per year
  • Effectively lead multiple projects and initiatives simultaneously; troubleshoot and mitigate risks, as well as ensure effective communication around the plans
  • Collaborate with New Business Director in scoping yearly client contracts and additional proposals; ensure account profitability
  • Enter (and win!) awards
  • Review final reconciliation of campaign and authorize client refunds if appropriate

Qualifications

  • Minimum 10+ years of media experience in a supervisory capacity with extensive planning and digital knowledge
  • You maintain and develop strong professional relationships internally (cross departments) and externally (clients, media vendors)
  • Superior client service experience with proven ability to provide strategic media plans
  • Excellent leadership ability to drive team to deliver results
  • Team oriented – approachable and viewed as coach and mentor to others
  • Excellent written, verbal and presentation skills – effectively presents formal POV internally and externally
  • Critical assessor of talent – builds and motivates high performing teams
  • Demonstrated critical thinking skill and strong problem-solving skills – navigates effectively through difficult issues, builds required consensus to drive business needs and results
  • You have strong relationships (and reputation) in the media vendor community
  • Demonstrated client management and consultative selling skills as well as the ability to interact at all levels of management, including the executive level, to advocate and influence in support of a vision and direction
  • An entrepreneurial spirit, desire to “change the game”, a self-starter, and thinks outside of the box
  • Ability to think on one’s feet and manage dynamic situations and environments
  • Willing to jump in and get your hands dirty whatever the project
  • You are knowledgeable about the ever changing media landscape, trends, and challenges, including both online and offline concerns.
  • High Excel proficiency, including the use of functions, filters and Pivot Tables.
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Media Supervisor

Location: Santa Monica CA

Date Posted: 2018-05-02

Do you enjoy making processes work better, solving problems, and keeping your sleeves rolled up? Do you think critically, analyze everything and look for unconventional solutions to problems? If so, you may be  the Media Supervisor we are looking for.

As a Media Supervisor at Mistress, you are the day to day leader of the Integrated Media team for your clients, bringing great advertising and communications campaigns to life. The Media Supervisor drives the creation, management, and stewardship of client media plans and investments. The Media Supervisor role is a step toward more senior leadership within the Media Department and the agency overall.

Responsibilities

We are a small agency.  From Day 1, our supervisors have hands on ownership of the day-to-day integrated media planning and execution activities for their clients and opportunities to get involved in larger areas of agency development.

Below are some of the key activities/expectations of our Media Supervisors:

  • Become the expert in your client’s business, including the industry, competitors and all client research, business and performance results.
  • Produce strategically sound media plan recommendations across digital, traditional, influencer and paid social media that coincide with client objectives
  • Develop creative, innovative approaches to strategically reaching the target consumer
  • Flawlessly execute media plans
  • Oversee budget allocations for all media based on client initiatives and direction; accurately project costs and anticipate the financial results of plan revisions
  • Work closely with Digital Media Analyst to monitor performance, recommend optimizations and new / different strategies and tactics, and raise and resolve any issues/discrepancies.
  • Establish and grow client relationships by demonstrating media expertise, a deep understanding of client business issues and a high degree of responsiveness.
  • Work with Associate Director and/or Director to create and present the strategic media vision for assigned client brands.
  • Integrate and work cross functionally with teams including creative, social, account, production, etc., playing the ‘connector’ on media related projects
  • Serve as first level coach and supervisor to associates, which includes delegating work, checking work, making sure deadlines are met, providing performance feedback, completing performance reviews and mentoring
  • Participate in larger areas of agency development: New Business pitches, internal committees, and task forces.
  • Lead by example, stepping in as needed to ensure team success
  • Additional duties may be assigned

Qualifications

  • You have demonstrated success in building client trust
  • You write and speak well and have a knack for sharing complicated ideas in a simple, understandable way.
  • You have demonstrated quantitative and analytical skills, but you’ll embrace a role that requires a mix of art and science.
  • You have planning, execution and technical experience with multiple of types of digital media: Programmatic, Display, Mobile, Video, Search, Social, etc. Experience with offline media including TV, Radio, Print, OOH, etc. is also preferred
  • You enjoy developing relationships within the vendor community to further the mutual interests of the agency and its clients.
  • You can independently and effectively manage multiple priorities in a fast-paced and deadline driven environment, while maintaining accuracy and precision.
  • You are digitally savvy.  Not only do you have online media planning experience, but you have a personal passion about emerging media.
  • You deal well with ambiguity and changes in direction
  • You are highly resourceful – creatively using a wide range of sources and tools to proactively solve problems and get the job done
  • You display a positive energy level that brings new and exciting ideas to the planning function.
  • You are an advanced user of media tools, including Simmons, Pathmatics, etc.
  • High Excel proficiency, including the use of functions, filters and Pivot Tables.
  • You have a Bachelor’s degree and a minimum of 4+ years experience planning media across a variety of digital/traditional channels with 1+ years in a supervisory capacity.
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Media Associate

Location: Santa Monica CA

Date Posted: 2018-05-02

Are you curious and always looking to discover new things? Do you like the idea of working with a group of creative, smart, and passionate people? Do you love media and advertising? If so, you may be the Media Associate we are looking for.

As a Media Associate at Mistress, you would be an important member of the day to day Integrated Media team, helping bring great advertising and communications campaigns come to life.

Responsibilities

We are a small agency.  From Day 1, our associates have the opportunity to experience a wide variety of assignments across our diverse client portfolio.

Below are some of the key activities/expectations of our Media Associates:

  • Help plan and activate media activity across digital, traditional, influencer and paid social media.
  • Embrace a client’s business, including understanding the target, category, and client’s competitors
  • Gather and analyze relevant data and calculate basic media math to support sound recommendations for when, where, and how a client’s advertising dollars should be spent
  • Monitor and maintain budgets, reporting, flowcharts and buys to ensure campaigns run as ordered and are optimized for future plan improvement
  • Research and evaluate competitors advertising efforts to identify opportunities and threats
  • Build productive relationships internally, with external agency partners and with clients
  • Support effective communication with internal cross-agency teams (creative, social, account, production, etc.) to ensure they have all information needed in a timely fashion
  • Show a keen interest in and growing knowledge of emerging trends across the media landscape.
  • Provide timely responses to adhoc requests
  • Conduct varied data analyses using Excel, Pathmatics, Crimson Hexagon, Simmons, etc.
  • Additional duties may be assigned

Qualifications

  • You recognize the importance of details and accuracy and are committed to getting it right the first time.
  • You communicate effectively, both in person and in writing.
  • You are resourceful and organized and can get things done, even when the road may be a little difficult to navigate.
  • You are a team player who is excited to support in various aspects that span from administrative and research duties to brainstorming and presentation writing.
  • You have the ability to take direction, ask questions, think critically and problem-solve.
  • Even under pressure, you can deliver high quality work within tight deadlines.
  • You are a self-starter; you work with a high level of initiative and flexibility
  • You possess a basic awareness of media landscape, trends, and challenges
  • You like to speak up with new ideas and challenge the status quo
  • You enjoy learning and are willing to lean into new opportunities
  • You demonstrate high Excel proficiency, including the use of functions, filters and Pivot Tables.
  • You have hands-on experience with a variety of media tools including Simmons, Pathmatics, Google AdWords/Analytics, Facebook Business.
  • You have a Bachelor’s degree and ideally 1.5+ years  experience planning media across a variety of digital/traditional channels.
  • You can backup all of the above with detailed examples and stories!
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Production Assistant

Location: Santa Monica CA

Date Posted: 2018-08-02

At Mistress, we strive to produce great creative on time and on budget. A Mistress Production Assistant has an overall responsibility to support the production team so they can ensure productions run smoothly and seamlessly.

This role is multifaceted and fast paced, so the ideal candidate will be able to take on more than one assignment at a time and still never hesitate to ask what more can be done. We are a hard-working, optimistic team and looking for a proactive, hungry PA to join in on the fun.

The Production Assistant will display a deep understanding of our company values and ethics.

Responsibilities

Production Office administration support: answer calls, greet clients/vendors, coordinate deliveries/couriers
Act as point-person for third party production teams
Schedule meetings, arrange travel, prepares expense reports
Schedules, organizes and attends various weekly meetings
Attends production meetings and assists with the updating of the Agenda
Ensure edit bay/office areas are kept in order
Maintains and helps update post production delivery worksheets
Update and manage production calendar and resources
Updates and manages company website, wiredrive, and post production facility
Arranges for client gifts
Maintains database of vendors and freelancers

Qualifications

Proven passion for production; previous production experience preferred
Excellent organization, multitasking, and time management skills
Ability to thrive in a fast-paced and oftentimes high-pressure environment
Willingness to follow direction
Keen attention to detail
Familiarity with editing equipment and systems ideal
Strong interpersonal communication skills
Experience using Google Apps (Gmail, Sheets, Docs, Slides)

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Senior Designer

Location: Santa Monica CA

Date Posted: 2018-06-19

As a Mistress Senior Designer you will work closely the creative, design and brand teams on multiple projects. Projects will be in various stages of completion: some projects you will own completely from conception to execution, while other projects you will have to pick-up and support teams somewhere in the middle. Our design team is nimble, dedicated, organized, and accountable for final delivery for most creative assets.

As Mistress Senior Designer, you should be comfortable with conception and execution of design direction across multiple visual styles. You will possess strong composition skills, an almost O.C.D. eye for detail in typography, be comfortable working with photography, and well versed in both print and digital assets. You must also have the experience leading a project, using that experience to take projects to the next level by pushing what design can be and have the ability to present work both internally and to externally clients. Mistress will offer a great opportunity for you to showcase your skills across a variety of clients from tech, entertainment and quick serve restaurants.

Responsibilities

  • Follow concept and execute creative/design direction to produce multiple options for compelling results in both print and digital deliverables, on time and within budget
  • Follow, concept and execute creative/design direction to create multiple size and venue formats for single creative applications quickly and in a highly organized fashion.
  • Collaborate fluidly with creative team on ideation, exploration, concept development, and final execution in both print and digital deliverables
  • Maintain consistent communication with Project Managers to ensure that all milestones and expectations are being met within scope boundaries
  • Self-track time to ensure scope boundaries and timely delivery to client
  • Support design team in general, including brand research, strategy assessment, stock photo searches, oversight of internal and external presentation decks, general design support,  etc.

Qualifications

  • Minimum 5  years’ design experience in a creative/ad agency with demonstrated results in a variety of formats (POS, OOH, social, branding and brand redesign)
  • Proven expertise in Adobe Creative Suite, primarily Illustrator, InDesign, Photoshop, After Effects and Google Presentation Products
  • Demonstrated high degree of proficiency in typography and visual composition is essential
  • Strong organizational skills and hold a strong overview of the project and take responsibility for key elements
  • Approach work with an open, flexible outlook and a focus on best results
  • Calmness and coolness in the face of tight situations
  • Able to discuss and present design work with clients and peers, both in face-to-face meetings and within email (or project management software)
  • Familiarity with project management software (Wrike, Trello, or Slack)
  • Flexibility to work with ever-changing timelines within strict global deadlines and scope/budget
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